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Dealers & Fleets

Welcome Dealers & Fleet Customers

Customer Service Website

This site provides authorized customers of Yokohama with a means to more efficiently conduct business with Yokohama, including processing delivery receipts, placing orders, checking the status of an order, checking inventory, and other functions.
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Minimum Advertised Price (MAP) Policy

Yokohama’s Minimum Advertised Price (MAP) policy was developed to maintain the integrity and premium status of Yokohama products and to support the strong customer service efforts of our authorized distribution and reselling network.
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Consumer Data Book

View the latest lineup of Replacement and OE Consumer products, including a catalog of part numbers and technical data.
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Digital Asset Management System

The Yokohama Digital Assets Management System allows Authorized Dealers, media and agencies direct access to Yokohama assets for marketing and editorial purposes. These assets include Yokohama product images, logos, photography, videos and much more.
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Marketing Materials

This site provides authorized customers of Yokohama with a means to order support materials for their showrooms, including literature, brochures, and point of sale.
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Social Media Tool for Dealers

Authorized Yokohama Dealers can access the many features of this advanced social media marketing tool, including free social media posts, increased foot traffic, and reputation management all with ease and efficiency. Rallio is partnered with the biggest associations and organizations in the tire industry and dealers can capitalize on our partnerships with free social media content.
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Online Product Training

EXCEED is Yokohama's interactive, self-directed website training program for Yokohama dealers. Here, you'll start expanding your knowledge of tires, learn how to recommend the perfect set of Yokohamas for your customers' needs and even experience a simulated customer exchange to help coach you through commonly asked questions.
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Advantage Distributor Website

Authorized Distributors of the Yokohama ADVANTAGE Program can access the many features of this site, including processing reports and viewing historical data related to their associate dealers. This site puts information at the Distributors' fingertips and provides the tools necessary to maintain momentum and success within the program.
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Associate Dealer Website

The Yokohama ADVANTAGE Program helps authorized Associate Dealers manage their growth and succeed through a customized dashboard. Dashboard views give associate Dealers access to their performance progress, tier-level projections, reward history, co-op claims and other special features.
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Tech Service Bulletin

Technical Service Bulletins are issued on a periodic basis in order to keep our customers current on new information, proper treatment, care and the development of Yokohama products.

  • Yokohama Mississippi Casing Splice Recall

    08/26/2023

    Yokohama Tire Corporation is initiating a voluntary recall of certain tires manufactured in The West Point, MS plant in 2022. The recall is because of a manufacturing anomaly. Tires may experience sudden air loss from a sidewall blowout, resulting the potential for reduced vehicle control and increasing the risk of a crash.

    View Bulletin.

  • Yokohama Mississippi Tread Base Compound Recall

    12/15/2022
    Yokohama Tire Corporation is initiating a voluntary recall of certain tires manufactured in the West Point, MS plant in May and June 2022. These tires may have been manufactured with an out-of-specification tread base compound. There is potential for a portion of the tread to separate from the casing of the tire increasing the risk of a crash.

    View Bulletin.

  • Warranty Returns New Request Form and Authorized Freight Carrier for Columbus, OH Warranty Center

    11/12/2022
    Effective November 12, 2022, OmniLogistics will handle all warranty returns for the Columbus, OH Warranty Center.

    View Bulletin.

  • Long Haul Steer Tire Shoulder Wear

    05/06/2022
    Long haul service presents several unique challenges for tires that can create a variety of wear patterns. While long haul tires include design features to address these challenges it remains critical to properly maintain vehicles in order to achieve uniform treadwear and maximize service life.

    View Bulletin.

  • High Performance Tire Cold Weather Handling Guidelines

    02/08/2022
    High and Ultra High Performance tires may require special handling requirements during colder months of the year for some customers.To assist owners of High and Ultra High Performance Summer tires during cold weather conditions, Yokohama has prepared these guidelines.

    View Bulletin.

  • Tire Inspection and Replacement Guidelines

    07/26/2021
    To help customers understand appropriate care for their tires and important considerations for tire replacement, Yokohama has prepared these guidelines.

    View Bulletin.

  • Tire Storage Recommendations

    07/26/2021
    The storage of tires requires particular care. If tires are not stored properly, not only will there be deterioration in their appearance, there may be a loss in performance and compound integrity.

    View Bulletin.

  • P-Metric/European Metric Replacement Guidelines

    04/01/2020
    Passenger tires in the United States are available in two size designations: ‘P-Metric’ and ‘European Metric’. The difference is easily identifiable in that P-Metric sizes begin with the letter ‘P’ whereas European Metric sizes have no alpha designation. This bulletin gives guidance on replacing P-Metric OE fitments with European Metric tires of the same nominal size (section width, aspect ratio, and rim diameter).

    View Bulletin.

  • Yokohama RY023 Tread Separation

    11/20/2018
    Yokohama Tire Corporation is initiating a voluntary recall of certain RY023 tires.

    View Bulletin.

  • Avoid Vehicle Vibration Complaints

    04/18/2016
    This Interactive Service Bulletin includes short video segments to help avoid vehicle vibration complaints.

    View Bulletin.
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